Los Altos takes pride in its community, with safety being one of the characteristics it is known for. However, emergencies can happen anywhere, so the city of Los Altos has put in place safety measures and resources for its residents in times of need.

There are several places you can turn for Los Altos emergency services, including the police department, fire department, local hotlines and several hospitals. If an emergency is occurring, you should always call 911 first.

Los Altos Police Department
1 North San Antonio Road
Los Altos, CA 94022
Emergency Phone: 911
Non-emergency Phone: 650-947-2770

Los Altos Fire Department
10 Almond Avenue and 765 Fremont Avenue
Los Altos, CA 94022
Emergency Phone: 911
Non-emergency Phone: 408-378-4010
Fire Prevention Phone: 408-378-4015

Emergency Hotlines

24-Hour Rape Crisis Line: 650-493-7273

Support Network for Battered Women: 800-572-2782

Los Altos Mediation Program: 650-949-5267

Suicide and Crisis Services: 650-494-8420

Victims of Crime Resources Center: 800-842-8467

Other Emergency Resources

Poison Control: 800-222-1222

Animal Control Services: 650-496-5971

After Hours Animal Control Services: 650-329-2413

After Hours Emergency Roadway Blockage: 408-299-3233

Storm drain: 408-299-3233

Sewers 408-299-3233

Los Altos, California Hospitals

The Los Altos area has many world-class health care and medical facilities that offer routine care and emergency services:

El Camino Hospital
2500 Grant Road
Mountain View, CA 94040
Phone: 650-940-7000
Website: www.elcaminohospital.org

Kaiser Permanente Santa Clara Medical Center
710 Lawrence Expressway
Santa Clara, CA 95051
Phone: 408-851-1000
Website: www.kaiserpermanente.org

Stanford University Hospital Emergency Room
701 Welch Road
Palo Alto, CA 94304
Phone: 888-361 2817
Website: www.stanfordhospital.org

While one hopes that these resources will always be available, in the case of a major disaster. Telephone service could be disrupted for hours or emergency services could be unable to help all those who need it, which is why the city of Los Altos urges residents to do what they can to protect themselves and their families from injuries and their homes from needless harm. For one, residents should prepare to be without help for the first 72 hours after an emergency. Officials urge creating an action plan for your family and your workplace to ensure safety. Safety experts also recommend creating a kit with food, water and supplied to help you in case of an emergency. If you want help with your preparedness, check out these preparation tips that the city and the Citizen Corps Council put together for Los Altos community members.

Here’s how to prepare your family in five steps:

1. Discuss with your family the disasters that are most likely to happen. The ones most likely to occur in Los Altos include fires, severe storms, earthquakes, hazardous spills and flooding.

2. Train your family members. Show everyone how to use a fire extinguisher and how house utilities should be shut off. Take first aid classes if you need to. Everyone should know these things because any one of you might be separated or hurt during an emergency.

3. Assemble disaster supplies in a 72-hour emergency kit. The kit should include enough water, food, medication and clothing to last every family member 72 hours.

4. Identify in-state and out-of-state emergency numbers and have a copy ready in the kit and by your phone. If local phone service goes out, out-of-state numbers will come in handy for relaying messages.

5. Maintain your family’s readiness. Review your plan one a year and conduct drills.